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Frequently Asked Questions (FAQs)

If you have a question about our wedding invitations or wedding stationery which is not answered here please email us.

Are envelopes included with my wedding invitations?
Where applicable envelopes are included with all our wedding stationery.

Do you supply wedding stationery to match my chosen wedding invitations?
Most wedding invitations can be supplied with matching stationery such as orders of service and reply cards. To see whether your chosen design has matching wedding stationery visit the product page and click the 'Related Products' tab.

Will I receive a proof of my wedding invitations?
Where applicable you will receive a proof via email for all our stationery. The proof can then be amended or approved before printing commences. Proofs are normally sent within 2 to 4 working days of submitting your order (submitting your order includes submitting the data entry form and/or emailing your wording to us).

When will my wedding stationery be delivered?
Delivery is normally within 10 to 15 working days of proof approval. Due to seasonal changes delivery times may vary. Delivery for handmade wedding stationery is normally between 3 to 6 weeks of proof approval.

Can I have my order delivered to an alternative address, such as my place of work?
Yes, when ordering please enter your delivery address where it says shipping address.

Can I supply my own wording?
Most wordings can be accommodated for wedding invitations and any other wedding stationery (size permitting). When ordering please select 'Your Own Wording' option from the drop down menu. Once you have completed your order please email your wording to quoting your order reference number. Most of our suppliers charge a premium for foreign text, if foreign text is a requirement please contact us for a quote before ordering.

Do I need to enter a valid email address?
Yes, your proofs will be sent to you via email. We will also send updates and dispatch emails to you.

Can I change my wording after the data entry form has been completed?
Yes, however, it is better to await the proof of your order before making any changes.

Can I change the front of the card?
Unless otherwise stated on the product description we are unable to change the front of the card.

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